Contact With Us
When you contact us via the form on the website or by email, your data will be stored in order to process your request and in case of subsequent inquiries. We do not pass on this data without your consent.

Cookies
Our website uses so-called “cookies”. A cookie is a small text file that is stored on your computer; tablet or mobile device when you visit a website. Cookies contain no viruses and cause no damage.
We use cookies to make our services more user-friendly. Some cookies are deleted when you close down your browser and others remain on your device until they expire or you delete them from your cache, enabling us to remember things about you as a returning visitor.
Should you not want this, you may deactivate cookies in your browser settings, permitting their use only in individual cases.
Please note that disabling cookies may limit the functionality of our website.

Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type and browser version, operating system used, the referrer URL (last visited site), the IP address of the accessing computer and the time of the server request.
This data cannot be assigned to specific persons. This data will not be combined with any other data stored in connection with this website. We reserve the right to check the authenticity of this data retrospectively, should we become aware of specific indications of illegal use.

SSL/ TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you may send to us as a website operator, our website uses an SSL or TLS encryption. An encrypted connection can be recognised by the changing of the browser address line from “http: //” to “https: //” and if the lock symbol appears in your browser line.
If the SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Web Analysis
Our website uses functions of the web analytics service “Google Analytics”. The provider is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043, USA. For this purpose, cookies are used that allow an analysis of your use of the website. The information generated by the cookie is thereby transmitted to the server of the provider and stored there.
You can prevent this by setting up your browser so that no cookies are stored, or by installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Alternatively, you can prevent any data gathering by clicking on this link. An opt-out cookie will be set, which prevents the future collection of your data.
We have concluded a corresponding contract data processing agreement with the provider.
Your IP address will be captured but immediately pseudonymised. As a result, only an estimated localisation is possible.
The link with the web analytics provider is based on an adequacy decision made by the European Commission (“Privacy Shield”).
Data processing occurs on the basis of the legal regulations of Section 96 Par. 3 of the Telecommunications Act (TKG) as well as Art. 6 Par. 1 a (consent) and/or f (legitimate interest) of the General Data Protection Regulation (GDPR).
Our main concern in the sense of the General Data Protection Regulation (GDPR) (legitimate interest) is the improvement of our services and our internet presence. As the privacy of our users is of the utmost important to us, the user data will be pseudonymised.
For more information about Privacy and the Terms of Use, please visit:
https://www.google.com/analytics/terms/de.html or https://policies.google.com/privacy?hl=de.

Google Maps
Our website uses the map service Google Maps via an API (Application Programming Interface). The provider is Google Inc., Amphitheatre Pkwy, Mountain View, CA 94043, USA.
To use the functions of Google Maps it is necessary to save your IP address. This information is usually transmitted to a Google server in the United States and stored there. The provider of this website has no influence on this data transfer.
The use of Google Maps is carried out in the interests of achieving an appealing representation of our online services and a clearly arranged design that makes finding locations provided on the site easier. This constitutes a legitimate interest according to Art. 6 Par. 1, lit. f of the General Data Protection Regulation (GDPR).
For more information on how user data is handled, please refer to the Google Privacy Policy: https://policies.google.com/privacy?hl=de

YouTube
For the inclusion of videos on our website, we use the provider YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA.
Usually, when visiting a webpage with embedded video content, your IP address is sent to YouTube and cookies will be installed on your device. However, we have integrated an enhanced privacy mode in our YouTube videos (in this case, YouTube will still contact the Google DoubleClick service, but personal data will not be evaluated, according to Google´s Privacy Policy).
As a result, no visitor information is stored on YouTube unless you are watching the video. If you click on the video, your IP address is transmitted to YouTube and YouTube is notified that you have watched this video. If you are logged into YouTube, this information will also be assigned to your user account. We have no knowledge of any possible collection and use of your data by YouTube, and therefore, no influence.
For more information on how user data is handled, please refer to the Google Privacy Policy: https://policies.google.com/privacy?hl=de

Google AdWords
Our website uses the online advertising programme Google AdWords. The provider of this service is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA.
As part of the use of this service, we use so-called conversion tracking, which identifies how well an advertising campaign is generating leads, sales, downloads, email sign-ups and other key actions for a business. Should you reach our website via an advertisement from Google, a Google AdWords cookie will be placed on your computer or mobile device. This conversion cookie expires after 30 days, it contains no personal data and is not used for personal identification.
Should you visit certain pages on our website, Google and we are both able to see – in as far as the cookie has not yet expired – that an advertisement was clicked on and that you were redirected to our website. Each AdWords customer receives a different cookie. For this reason, cookies cannot be tracked via the websites of AdWords customers.
The information gathered using the conversion cookie is used to generate statistics for AdWords customers. Customers are told the total number of users who clicked on their advertisement and who were redirected to a specific webpage via a conversion tracking tag. They do not, however, receive information that personally identifies the user.
Should you not want this, you may deactivate cookies in your browser settings, permitting their use only in individual cases. Please note that disabling cookies may limit the functionality of our website.
For more information on how user data is handled, please refer to the Google Privacy Policy: https://policies.google.com/privacy?hl=de

Your Rights
Certain applicable data protection laws give you the right to receive information about the personal data we hold on you. In principle, you have the right to access, modify, delete, restrict, data portability, revoke and oppose. If you believe that the processing of your data violates data protection laws, or that your data protection claims have otherwise been violated in any way and you wish to exercise any of the aforementioned rights, please contact the Austrian supervisory authority. In Austria, the relevant supervisory authority can be found here:

Österreichische Datenschutzbehörde
Wickenburggasse 8
1080 Vienna
Austria
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at

Our Contact Details:
Residenz Josefstadt GmbH
Krotenthallergasse 5
1080 Vienna
Austria
Phone: +43 1 890 24 64
Email: info@residenz-josefstadt.at